Are call center operators obsolete in the age of AI? Not so fast
July 05, 2023
Recent research conducted by Nicholas Berente and Kaitlin Wowak from the University of Notre Dame's Mendoza College of Business sheds light on the role of behavioral inertia in service center routing and its implications for human-agent interaction.
Mentions
IT, Analytics, and Operations
CNN
AI drive-thrus may be good for business. But not for the rest of us
June 19, 2023
The adoption of new technology could mean fewer jobs or part-time work for employees, said Yong Suk Lee, assistant professor of technology, economy and global affairs at the University of Notre Dame, where he focuses on AI’s impact on labor.
Mentions
Keough School of Global Affairs
ABC57
Artificial Advantage: AI presents a unique danger for society
June 10, 2023
ABC57's Brian Conybeare delved into the dark side of AI and spoke to Notre Dame Professor of Global Affairs Lisa Schirch, who says that the development of AI could potentially lead to catastrophic results for mankind. Meanwhile, Notre Dame Computer and Science and Engineering professor Tim Weninger does not believe AI directly threatens humans at any point in the near future.
Mentions
Computer Science and Engineering
Kroc Institute for International Peace Studies
The New York Times
These Activists Distrust Voting Machines. Just Don’t Call Them Election Deniers.
June 05, 2023
“You sow a seed of doubt, and that will grow and fester into a conspiracy theory,” said Tim Weninger, a computer science professor at the University of Notre Dame who studies misinformation on social media.
Mentions
Computer Science and Engineering
WSBT TV
Experts weigh AI concerns amid regulation discussions
May 22, 2023
“We definitely need regulation, we needed it yesterday, if not five years ago, because this is all getting away from us too quickly, and the real problem here is that there’s nobody in governments who’s really tasked with understanding the powerful ability to use AI as a weapon,” said Dr. Lisa Schirch, Professor of the Practice at the Keough School of Global Affairs.
Mentions
Kroc Institute for International Peace Studies
WNDU
Notre Dame professors talk advantages and concerns with open AI
April 19, 2023
The same advantages that helped us write the intro to this story are some of the same things these Notre Dame professors say cause concerns.
phys.org
Will a robot take my job? Researcher says this view is overly pessimistic
March 29, 2023
With the impact of industrial robots on the U.S. labor markets in the past two decades, and an ever-increasing presence of machine-driven technology (such as artificial intelligence and ChatGPT), many employees have feared that one day robots will take their jobs. Not necessarily so, according to research recently published by Yong Suk Lee, an assistant professor in the University of Notre Dame's Keough School of Global Affairs.
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Keough School of Global Affairs
National Catholic Reporter
Cardinal McElroy says church must ‘redesign’ just-war theory, favor nonviolent action
March 03, 2023
The third panelist, Robert Latiff, a retired U.S. Air Force major general who teaches ethics and emerging technologies, said that while he at one time was a proponent of a strong nuclear deterrent he no longer adheres to such thinking.
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Reilly Center for Science, Technology, and Values
TikTok admits employees bypass algorithm to promote some videos
February 13, 2023
“When something's trending, we like to think that somebody—I’m putting this in air quotes—‘earned it,’” says Kirsten Martin, a professor of technology ethics at Notre Dame’s Technology Ethics Center.
Mentions
IT, Analytics, and Operations
TikTok Offers a Billion-Dollar Restructuring Plan to Appease the U.S.’s China Concerns
January 20, 2023
In the same way U.S. officials are concerned about TikTok’s data usage, other countries see American media companies like Meta, Twitter and Google as similar threats, said Lisa Schirch, a political scientist and professor at the University of Notre Dame.
Mentions
Kroc Institute for International Peace Studies