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  1. Are call center operators obsolete in the age of AI? Not so fast

    Recent research conducted by Nicholas Berente and Kaitlin Wowak from the University of Notre Dame's Mendoza College of Business sheds light on the role of behavioral inertia in service center routing and its implications for human-agent interaction.

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    Nicholas Berente

    Nicholas Berente

    IT, Analytics, and Operations

  2. AI drive-thrus may be good for business. But not for the rest of us

    The adoption of new technology could mean fewer jobs or part-time work for employees, said Yong Suk Lee, assistant professor of technology, economy and global affairs at the University of Notre Dame, where he focuses on AI’s impact on labor.

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    Yong Suk Lee

    Yong Suk Lee

    Keough School of Global Affairs

  3. Artificial Advantage: AI presents a unique danger for society

    ABC57's Brian Conybeare delved into the dark side of AI and spoke to Notre Dame Professor of Global Affairs Lisa Schirch, who says that the development of AI could potentially lead to catastrophic results for mankind. Meanwhile, Notre Dame Computer and Science and Engineering professor Tim Weninger does not believe AI directly threatens humans at any point in the near future. 

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    Tim Weninger

    Tim Weninger

    Computer Science and Engineering

    Lisa Schirch

    Lisa Schirch

    Kroc Institute for International Peace Studies

  4. These Activists Distrust Voting Machines. Just Don’t Call Them Election Deniers.

    “You sow a seed of doubt, and that will grow and fester into a conspiracy theory,” said Tim Weninger, a computer science professor at the University of Notre Dame who studies misinformation on social media. 

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    Tim Weninger

    Tim Weninger

    Computer Science and Engineering

  5. Experts weigh AI concerns amid regulation discussions

    “We definitely need regulation, we needed it yesterday, if not five years ago, because this is all getting away from us too quickly, and the real problem here is that there’s nobody in governments who’s really tasked with understanding the powerful ability to use AI as a weapon,” said Dr. Lisa Schirch, Professor of the Practice at the Keough School of Global Affairs.

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    Lisa Schirch

    Lisa Schirch

    Kroc Institute for International Peace Studies

  6. Notre Dame professors talk advantages and concerns with open AI

    The same advantages that helped us write the intro to this story are some of the same things these Notre Dame professors say cause concerns.

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    Ahmed Abbasi 800x800

    Ahmed Abbasi

    IT, Analytics, and Operations

    Corey Angst

    Corey Angst

    IT, Analytics, and Operations

  7. Will a robot take my job? Researcher says this view is overly pessimistic

    With the impact of industrial robots on the U.S. labor markets in the past two decades, and an ever-increasing presence of machine-driven technology (such as artificial intelligence and ChatGPT), many employees have feared that one day robots will take their jobs. Not necessarily so, according to research recently published by Yong Suk Lee, an assistant professor in the University of Notre Dame's Keough School of Global Affairs.

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    Yong Suk Lee

    Yong Suk Lee

    Keough School of Global Affairs

  8. Cardinal McElroy says church must ‘redesign’ just-war theory, favor nonviolent action

    The third panelist, Robert Latiff, a retired U.S. Air Force major general who teaches ethics and emerging technologies, said that while he at one time was a proponent of a strong nuclear deterrent he no longer adheres to such thinking.

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    Robert Latiff

    Robert Latiff

    Reilly Center for Science, Technology, and Values

  9. TikTok admits employees bypass algorithm to promote some videos

    “When something's trending, we like to think that somebody—I’m putting this in air quotes—‘earned it,’” says Kirsten Martin, a professor of technology ethics at Notre Dame’s Technology Ethics Center.

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    Kirsten Martin

    Kirsten Martin

    IT, Analytics, and Operations

  10. TikTok Offers a Billion-Dollar Restructuring Plan to Appease the U.S.’s China Concerns

    In the same way U.S. officials are concerned about TikTok’s data usage, other countries see American media companies like Meta, Twitter and Google as similar threats, said Lisa Schirch, a political scientist and professor at the University of Notre Dame.

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    Lisa Schirch

    Lisa Schirch

    Kroc Institute for International Peace Studies

  11. What the TikTok government bans mean for you

    To Kirsten Martin, director of Notre Dame University’s tech ethics center, the TikTok dogpiling seems more like a reaction from politicians not being able to crack the app’s influence.

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    Kirsten Martin

    Kirsten Martin

    IT, Analytics, and Operations

  12. If tech ethics is an afterthought, you’re taking too big of a risk

    “Elon Musk firing the ethical AI team, policy team, etc is not surprising since his reason for buying Twitter was to put an end to their content moderation policies,” said Dr. Kirsten Martin, the director of the Notre Dame Technology Ethics Center (ND TEC), which recently launched a 15-credit undergraduate minor in tech ethics.

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    Kirsten Martin

    Kirsten Martin

    IT, Analytics, and Operations

  13. As Amazon grows, so does its eye on consumers

    For companies like Amazon, data collection is for more than just data’s sake, noted Kirsten Martin, a professor of technology ethics at the University of Notre Dame.

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    Kirsten Martin

    Kirsten Martin

    IT, Analytics, and Operations

  14. If Elon Musk restores Trump’s Twitter account, it could pave the way for other platforms to do the same

    Although far from perfect, Twitter has, at least historically, been viewed as “more nuanced in their content moderation” and as “trying to do the right thing more often than other platforms,” said Kirsten Martin, professor of technology ethics at the University of Notre Dame.

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    Kirsten Martin

    Kirsten Martin

    IT, Analytics, and Operations

  15. Reversing Trump Twitter ban will provoke user backlash, Elon Musk warned

    Kirsten Martin, a professor of technology ethics at the University of Notre Dame in Chicago, said Musk would face a backlash if he reinstated Trump’s account. “If Musk is concerned that many people were upset that Trump was banned, he should see how many more people would be upset if Trump was not banned,” she said. “Musk only appears to be worried about the opinion of a small group of individuals who incite violence or perpetuate hate speech.”

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    Kirsten Martin

    Kirsten Martin

    IT, Analytics, and Operations

  16. The Dutch Tax Authority Was Felled by AI—What Comes Next?

    “When there is disparate impact, there needs to be societal discussion around this, whether this is fair. We need to define what ‘fair’ is,” says Yong Suk Lee, a professor of technology, economy, and global affairs at the University of Notre Dame, in the United States. “But that process did not exist.”

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    Yong Suk Lee

    Yong Suk Lee

    Keough School of Global Affairs

  17. Musk’s ‘free speech’ push for Twitter: Repeating history?

    Kirsten Martin, a professor of technology ethics at the University of Notre Dame, said Twitter has consistently worked at being a “responsible” social media company through its moderation system, its hires in the area of machine learning ethics and in whom they allow to do research on the platform.

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    Kirsten Martin

    Kirsten Martin

    IT, Analytics, and Operations

  18. Misinformation or potent symbol? An out-of-date yearbook photo of masked 2nd graders raises questions

    “Is this photo misinformation? It’s in the eye of the beholder,” Tim Weninger, a professor of engineering at the University of Notre Dame who studies social media, told Yahoo News in an email.

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    Tim Weninger

    Tim Weninger

    Computer Science and Engineering

  19. Facebook is shutting down its controversial facial recognition system over 'societal concerns'

    Kirsten Martin, a professor of technology ethics at the University of Notre Dame, said the trove of biometric data represents a vulnerability for Meta that will now be muted. 

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    Kirsten Martin

    Kirsten Martin

    IT, Analytics, and Operations

  20. Facebook becomes Meta in rebranding seen as ‘an attempt at distraction’

    “It’s dystopian, the worst of all names. If we don’t trust them in the real world, why would we in the virtual world?” Kirsten Martin, professor of technology ethics at the University of Notre Dame’s Mendoza College of Business, told MarketWatch.

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    Kirsten Martin

    Kirsten Martin

    IT, Analytics, and Operations